Privacy Policy

1.Overview

This Privacy Policy applies to information collected through our website at Sagcore.example.com (the "Site"), our client engagement processes, and any related communications. By using the Site, you agree to the practices described in this policy.

If you have questions or concerns, please contact us at privacy@Sagcore.example.com before using the Site.

2.Information We Collect

We collect information in three ways:

Information you provide directly

• Contact form submissions (name, work email, company, role, project description)
• Email correspondence and meeting scheduling
• Proposal requests, scoping documents, and engagement paperwork
• Feedback or survey responses

Information collected automatically

• IP address and approximate geographic location
• Browser type, operating system, and device type
• Pages visited, time spent, and referral source
• Cookies and similar tracking technologies (see Section 5)

Information from third parties

• Publicly available professional profiles (e.g. LinkedIn) used in prospecting
• Analytics providers such as Google Analytics
• Email delivery and CRM platforms used to manage communications

3.How We Use Information

We use the information we collect to:

• Respond to enquiries and provide the services you request
• Prepare and deliver proposals, assessments, and project scopes
• Send transactional communications related to an active engagement
• Improve our website experience and understand how visitors use the Site
• Comply with legal obligations and enforce our agreements
• Send marketing communications where you have opted in or where a legitimate interest exists under applicable law

We do not use personal data for automated decision-making or profiling that produces legal or similarly significant effects.

4.Sharing of Information

We do not sell, rent, or trade your personal information. We may share information with:

• Service providers — third parties that help us operate our business (hosting, email delivery, CRM, analytics), bound by data processing agreements
• Professional advisors — lawyers, accountants, or auditors under confidentiality obligations
• Legal authorities — where required by law, court order, or to protect the rights and safety of Sagcore or others
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to confidentiality commitments

All third-party service providers are evaluated for appropriate data handling practices before engagement.

5.Cookies & Tracking

Our Site uses cookies and similar technologies for the following purposes:

• Strictly necessary cookies — required for the Site to function (session management, security). These cannot be disabled.
• Analytics cookies — help us understand traffic patterns and improve the Site (e.g. Google Analytics). You may opt out via your browser or Google's opt-out tools.
• Preference cookies — remember choices you make (e.g. language or region).

You can manage or disable non-essential cookies through your browser settings. Disabling cookies may affect some Site functionality. We do not use third-party advertising or retargeting cookies.

6.Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer period is required by law:

• Contact form submissions from non-clients: up to 24 months
• Client engagement records: 7 years from project close (for legal and accounting purposes)
• Website analytics data: as configured by our analytics provider (typically 26 months)
• Email correspondence: retained for the duration of the relationship plus 3 years

When data is no longer required, we delete or anonymise it securely.

7.Your Rights

Depending on your location and applicable law (including GDPR and CCPA), you may have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — request that inaccurate or incomplete data be corrected
• Deletion — request that we delete your personal data ("right to be forgotten")
• Restriction — request that we restrict processing of your data in certain circumstances
• Portability — receive your data in a structured, machine-readable format
• Objection — object to processing based on legitimate interests or for direct marketing
• Withdraw consent — where processing is based on consent, withdraw at any time

To exercise any of these rights, please email privacy@Sagcore.example.com. We will respond within 30 days. We may ask you to verify your identity before fulfilling a request.

8.Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. These include:

• TLS encryption for all data in transit
• Access controls limiting data access to authorised personnel on a need-to-know basis
• Regular security reviews of systems that handle personal data
• Vendor due diligence for third-party processors

No system is completely secure. If you have reason to believe your interaction with us is no longer secure, please contact us immediately at security@Sagcore.example.com.

9.Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit. The inclusion of a link does not imply endorsement.

10.Children's Privacy

Our Site and services are directed at business professionals and are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without appropriate consent, we will delete it promptly. Please contact us if you believe we may have collected such information.

11.Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. For material changes, we will provide a more prominent notice (such as an email notification to known contacts or a banner on the Site). Your continued use of the Site after any change constitutes your acceptance of the updated policy.

We encourage you to review this policy periodically to stay informed about how we protect your information.

12.Contact Us

• Privacy enquiries

  privacy@Sagcore.com
• Postal address

  Sagcore Technology, Kamal Vihar, Banjarawala Dehradun Uttrakhand 248001, India
• Response time

  We aim to respond to all privacy requests within 5 business days.